External Firewire /USB Drive problem

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Dave B
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Joined: Feb 1 2001

I have attached a 300gb external hard drive via Firewire to my PC and the drive locks up with the data stream led on steady it also dissapears from my computer during capture of analogue footage to Premiere 6.2. after a few minutes of capture I've the same problem trying to capture via the DV input. The PC is a Pentium 4 2.8 hz Windows XP Home SP2 with 120 gb system drive and 80gb internal drive for video and 568 mb memory. External drive Maxtor
Diamond Max 10 300gb Pata 133. Capture works OK using the internal hard drive. I went on to the Maxtor site and downloaded a patch to enable big hard drive capability. on that site I see the problem that I'm having mentioned in regard to Windows XP SP2 I followed the link to Microsoft where a fix is mentioned but I have to contact Microsoft to access the fix ( just found out after office closing hours). Unless anyone here knows of a workaround.Any guidance would be greatly appreciated as I've been most of my trip ashore trying to capture some old VHS footage and I'm due away to sea tomorrow.

Dave B.

harlequin
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Joined: Aug 16 2000

1. set drive to non-removeable ( i.e. no quick eject ) , that may help.
2. how are you capturing analogue ?
3. switch off quick find / indexing service
4. make sure no ieee1394 networking and no firewall on ieee1394 enabled.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

Dave B
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Joined: Feb 1 2001

Thanks for the response I,m capturing via a Pinnacle DV500 DVD CARD. using svhs connection. I get the same problem with the drive locking up via the firewire input.

Dave B.

harlequin
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Joined: Aug 16 2000

of the two options , firewire is the one i find more stable , but , i would suggest not using the firewire connection on the dv500 if capturing via dv500 analogue.

usb2 cannot sustain thruput for dv capture over the length of most captures.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

Dave B
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Joined: Feb 1 2001

Harlequin, I changed the Firewire settings as you suggested and tried a capture everything locked up requiring a reboot after 9 seconds of capture. On USB2 I was able to capture 8 mins. 40 seconds or 1.89 gig of video before the capture stopped at exactly the same place on two captures . I checked the DV500 settings and the capture limit was not enabled.

Dave B.

harlequin
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Joined: Aug 16 2000

have you formatted the drive as ntfs or fat32 ?

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

Dave B
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Joined: Feb 1 2001

I formatted the drive AS ONE 200GIG PARTITION AND ONE 100GIG BOTH NTFS.
Thanks very much for your help,I'm still having the same problem ,So I'll get in touch with Microsoft on my return to get the Bugfix to hopefully correct it. Regards David

Dave B.

Dave B
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Joined: Feb 1 2001

An update on how my External Firewire Hard Drive problem was resolved...On contacting Microsoft I was directed to download and install a hotfix from their web site. After doing so and rebooting My Computer still didn't register the External Hard Drive. I was then asked to check in device Manager for any error icons under disc drives. The external drive had a yellow exclamation mark. I had to right click and disable the drive and reboot. After reboot I had to go back in to Device Manager and enable the Drive. On restarting the computer the External Hard Drive was present in My computer and since have had no problem with capture or copying files to and from the Drive. It may be that if I had disabled and re-enabled the Drive the problem may have been overcome without contacing Microsoft. I Hope this information helps others resolve the same problem.

Dave B.