External hard drive troubles

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hunter
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Joined: Oct 25 2005

Hi , I droped my externel hard drive and I've got tons of data on this thing and I need it recovered, can anyone suggest a place here in Canada that I can send it to,to recover the date off this hard drive, I did take it apart and I see what the trouble is, I'm not sure what the thing is called but the little arm that travels out over the hard disk is broken,
I was just wondering if I got another hard drive just like it , would I be able to switch out arms or hard disk myself?
Thanks for your advice.

harlequin
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Joined: Aug 16 2000
hunter wrote:
Hi , I droped my externel hard drive and I've got tons of data on this thing and I need it recovered, can anyone suggest a place here in Canada that I can send it to,to recover the date off this hard drive, I did take it apart and I see what the trouble is, I'm not sure what the thing is called but the little arm that travels out over the hard disk is broken,
I was just wondering if I got another hard drive just like it , would I be able to switch out arms or hard disk myself?
Thanks for your advice.

let me see if i understand you , you opened a hard disk to the point where you can see the arms that move over the surface ?

If you did , you will have contaminated the surface of the drive badly , they should only be opened to that level in a clean room.

Gary MacKenzie

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Alan Roberts
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Joined: May 3 1999

If you've taken the lid off to see the platters, I doubt anyone will be able to get much off the disk as Gary says. But you could try entering something like " hard disk recovery" into Google and see what happens. I know the US Military is very good at it, but whether you'd want to go that far is up to you :)

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Maxwell
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Joined: Jan 13 2007

Send it to the manufacture and see if they will help?
Just out of curiosity, how did you manage to drop you drive?

hunter
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Joined: Oct 25 2005

Hey Maxwell, been awhile since i posted.
To anser your question I simply hit it with my arm while it was sitting on a desk , I know it should have been on the floor, and guess what, since this hapened I was using a second external hard drive with ALL my video files that I was gonna use in making a movie, and my 1 and half old girl came in the room and seen the wire hanging down and you know the rest of the story, I sent it to a recovery lab , it will cost me 1800.00 dollars to recover the data!!!!!!!!!!!!!!!!!!!!!!!! I'm just a little guy, there must be a way to get this data back cheaper than that!!! I hope someone can help.
The second hard drive has not been tampered with, and I dont know why it cant be sent away to someone and simply change arms or cant they just take the hard disk out and put it in another hard drive like the one it came out of?
Thanks for your help.

Dave R Smith
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Joined: May 10 2005

Some time back a small local firm gave a networking presentation of data recovery.
I understand the success rate is high and can not recall prices, but had the impression it was not a high time/cost item, I had the impression from one hour up to half a day pay for a technician.

May be Harlequins reply makes it more complex and time consuming to recover (for first X HD).

I'd try emailing your description to a few other co's in Canada/USA as post cost shouldn't be great. Your insurance may cover the cost of damaged equipment if not value of any lost data.
Though small claim may hamper renewal discount.

Maxwell
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Joined: Jan 13 2007

I just come to wonder. When this new computer technology came into our front door it was the best thing out.
Now that we have moved to the art of refinement more time is spent being a doctor. if it is not our hard drives or software giving us headaches at some stages.
Then again the majority of times things run smooth.
I wonder when they start replacing our body parts with bits,will there be a forum to ask questions?

Z Cheema
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Joined: Nov 17 2003

I have hear GET BACK NTFS is quite good (or Gat Back FAT)

hunter
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Joined: Oct 25 2005

Thanks guys,
I dont see why the hard disk cant be taken out of the hard drive and put into a new hard drive just like the broken one. Wouldn't that work?

Alan Roberts
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Joined: May 3 1999

Very difficult, once a hard drive is opened, dust gets everywhere.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Z Cheema
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Joined: Nov 17 2003

The tolerances for the heads and surfaces are every tight and any dirt or fingerprints are deadly...

Alan Roberts
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Joined: May 3 1999

Imagine a Boeing 747 flying at an altitude of about 3 inches with the undercarriage up, and you'll begin to see the problems. A speck of dust to the scale of the hard drive is a block-hopuse about half a metre high to the 747 at this scale.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.