when I try to run dv now program ,the screen shows"hardware not found or not working correctly"
what actions shuld I TRY?
thanks for your help!
Try the following:
Go into the Windows Device Manager. Check that DV.now is listed twice, as 'FAST1394' and 'DV.now.' One will be in '1394 Bus Controllers' and the other will be in 'Sound, Video & Game Controllers.' If it has an exclamation mark next to it, double-click on it, select Driver, Update Driver and then go through the wizard to let Windows redetect the driver. If Windows still cannot find the driver, point it at the file C:\WINDOWS\SYSTEM32\DRIVERS\FAST1394.SYS.
If the drivers are properly installed and FAST.forward still does not detect the card, check if there is an IRQ conflict. Go into Device Manager/Computer. Look at the column of IRQ numbers on the left. Check that the DV.now is not sharing an IRQ number with any device except an 'IRQ holder for PCI Steering.'
If it is sharing an IRQ with any other device (eg. sound card / modem / USB controller) you will need to assign it an IRQ of its own by doing one of the following:
a) Move the card to a different slot. The card will be redetected and Windows will reassign the IRQ's to the devices.
b) Go into the BIOS and assign an specific IRQ to the slot that the card is in. Not every BIOS allows you to do this. The motherboard manufacturer will be able to tell you if it is possible and how to do it.
DV.now will not function properly if it is not on its own IRQ.
FAST UK Technical Support
[This message has been edited by FAST (edited 30 April 2001).]