Important news if you recently bought Adobe Premiere or Production Studio

No replies
bcrabtree
Offline
Joined: Mar 7 1999

This is from DVC's latest newsletter - deadline is TODAY

[INDENT]

Quote:
Important news if you recently bought Adobe Premiere or Production Studio

We put exactly the same message in a newsletter a couple of weeks ago. The deadline for claiming a free upgrade is Wednesday of this week so we thought this a timely reminder!

Anyone who bought the Production Studio or Adobe Premiere between March 27th, 2007 and August 28th, 2007 is entitled to a free upgrade to either Premiere Pro CS3 or the Production Studio CS3. However, you must claim your free upgrade before 12th September. If you do not then you will not get your free software.

This is an offer from Adobe to customers - not from DVC - and so you have to contact Adobe direct. If you miss claiming for the software between these dates then you will have to pay for an upgrade. As the offer is from Adobe directly we have no control over this at DVC, so please make sure you do not miss out!

To request your free upgrade:

1) Register your software with Adobe.

2) Call: 0207 365 0733 (Adobe Customer Services. Of the 6 options, we chose option 6)

3) Email a copy invoice to: english-custserv@adobe.com. Alternatively you can fax it on a number they provide. We can supply copy invoices in PDF form via email if required. Just email us at sales@dvc.uk.com.

Adobe will then post a boxed product (the free versions are not available to download we have been told).

If you are using the software with a capture card such as a Matrox RT.X2 then you will need new drivers for the card as well. You can find these on the website for the relevant manufacturer. Black Magic, AJA and Matrox have all now released new drivers for their products.

[/INDENT]