Maxtor service - good

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FerrymanR
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Joined: Nov 22 2000

I had a big Maxtor Diamond drive go belly up. Not the drive itself but a dry joint somewhere on the board which would get the drive back after a slight flex of the board. As they have a 3 year warranty I sent it back (18 months old). They are replacing it - no quibble - with a two day turn around. It took longer for it to arrive in Eire. Now that sort of warranty support deserves praise. Now I *know* why I chose Maxtor!
Richard